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This store has earned the following certifications.
CRYSTAL CLEAR VISION – EVERY TIME: Our obsessively engineered glasses cleaner ensures streak-free cleaning, making your eyeglasses, sunglasses, camera lenses, and screens ridiculously clear. With almost no effort, our premium ingredients wipe away dirt, grime, and oils safely and consistently.
UNMATCHED CLEANING POWER: Crafted from ultra-dense Japanese microfiber, our next-generation eyeglass cleaner cloth leaves your lenses spotless and scratch-free. It's even washable and reusable for long-lasting, consistently safe performance.
MADE IN THE USA - NO COMPROMISES: Our lens cleaning formula is proudly manufactured in the USA with top-notch ingredients, including lab-grade, Type II DI H2O. Maximize your lens clarity and integrity by insisting on Koala's stringent quality standards and small batch precision production.
GENTLE AND SAFE FOR ALL LENSES: Our technologically advanced cleaning kit features an ultra-pure solution free from alcohol, toxic chemicals, VOCs, and fragrances. Our fanatically made lens and screen cleaner spray is highly effective on all multi-coated lenses and screens, even those with advanced coatings.
JOIN THE KOALA FAMILY – INTEGRITY MATTERS: When you choose Koala, you're joining a thriving community of millions who rely on us for their precision lens and device care needs. We believe lenses and screens have integrity too, and deserve supercharged, long-lasting performance. We exist to serve that vision.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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